“I’ve lost eight people in my family. The youngest one was 22-years-old, he was supposed to come to Australia and he was buried alive,” she told 9News.
“I asked [Mr Morrison] if Australia can intervene to stop the genocide – if this thing doesn’t stop I will be left alone in this world.”
The conflict between government security forces and armed separatists escalated in 2016 when teachers, students and lawyers led a peaceful protest and were met with lethal force.
Armed separatists then formed to fight for an independent nation.
“They went into the street to protest … instead of the government listening to them, they sent in a helicopter and started shooting from the air. On that day a lot of people were killed,” the woman – who did not want to be named – said.
Officials claim violence in the region has escalated recently, with civilians often caught in the cross fire and schools falling victim to attacks.
A recent report from the United Nations estimated up to four million people had been impacted, with up to 700,000 displaced by the dispute.
Mr Morrison kneeled down to talk to the woman before she was helped away by bystanders.