Singapore Tourism Board (STB) has named the 11 tech startups from the fourth batch of its accelerator programme that are set to take the stage on its Demo Day event on September 27, 2021.

Consisting of both local and global companies, these startups are working together with travel and tourism industry players in Singapore to help them revive their businesses –which have been hit heavily by the COVID-19 pandemic.

The companies are:

Vouch (Singapore)

Vouch builds easy-to-use interfaces that enable hotels and businesses to focus on the things that matter. The company’s app-less, chat-based digital concierge uses artificial intelligence (AI) to handle guest and customer queries 24/7, as well as facilitates purchases and in-house requests.

Appboxo (Singapore)

Appboxo is a technology company that builds integration infrastructure for apps and third-party services. It helps emerging super apps to get started and grow their revenues and number of partnerships and established super apps accelerate into new verticals and launch new business models without building infrastructure on their own.

WooHoo (the US)

WooHoo is the creator of an award-winning Voice AI Assistant for Enterprises. A built-in co-innovation with HARMAN (a Samsung company), WooHoo® Voice Assistants speakers & AI Platform currently serves the Hospitality (Tourism), Workplace (Offices) & the Senior (Healthcare) market.

LEDR (the US)

LEDR creates an up-to-date digital representation of the organisation that gives companies full control of their knowledge assets when they need to collaborate around analytics, without having to centralise or exchange any data. This allows companies to generate insights for decision-making and LEDR’s components interoperate to create an extensible framework for organisations to build more custom applications. LEDR is partnering with SATS to develop a deep tech system that promotes data sharing and collaboration.

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Ulisse (Italy)

Ulisse is a self-service IoT proprietary platform that makes every physical space an intelligent place by using a unique combination of vision and radar technology to understand human behaviour and generate actionable insights. In supporting the Singapore travel and tourism industry, the company is partnering with One Faber Group to analyse behavioural data through sensors.

Rep Up (India)

Rep UP is the company behind the Xperium CRM and Guest Engagement Suite –the platforms that leverage AI to deliver powerful analytics and automation that drive revenue, increase guest satisfaction and streamline operations for hospitality businesses. It powers end-to-end guest engagement at each stage of the guest lifecycle, and customer insights to help personalise stay and upsell.

Infinito (Singapore)

Infinito builds IVI, a virtual revenue management assistant that helps to optimise hotel pricing to maximise revenues. Through AI, it can learn from hotels users’ decision-making process and correct sub-optimal behaviour, and over time allow it to execute on the hotel’s behalf and implement pricing decisions and promotions.

Quincus (Singapore)

Quincus is a global tech-logistic company that provides end-to-end delivery network visibility, routing, and capacity optimization solutions. They utilise real-time data and data analytics to enable all parties in the supply chain to make decisions in a shared ecosystem. They also use machine learning-optimised operations to cut down inefficiencies throughout the entire network. In the initiative to support Singapore travel and tourism industry, Quincus is partnering with Pontiac Land Group on a supply chain optimisation solution for hotels.

Facepaz (Singapore)

Facepaz aims to introduce a new era of ticketing through facial recognition. They have developed a revolutionary new ticket‐less and contact‐free way to handle admission into establishments using Computer Vision and Face Recognition. Facepaz has a contract with Snow City to pilot facial recognition at entry in place of ticketed attraction pass.

Xctuality (Singapore)

Xctuality aims to actualise reality with a current suite of live-streaming, 360 interactive gameplay, VR and monetisation capabilities. These and other innovative developments will lay the foundation for Xctuality’s Virtual City, which they envision to be the next generation of social networking experience. Xctuality is partnering with National Heritage Board to create interactive online and offline experiences within precincts.

CamOnapp (Argentina)

CamOnApp is an immersive tech company that provides Augmented Reality and Mixed Reality solutions to improve the experience and contact with their audience. With interactive proposals that encourage engagement and sales opportunities, brand awareness and revenues increases. In Singapore, CamOnapp is partnering with SEA Aquarium to develop AR experiences.

Also Read: From the contributor community: The future of travel, user retention strategies, and more

Bringing back tourists to Singapore

Globally, travel and tourism industries are some of the most affected by the impact of the COVID-19 pandemic as countries close their borders and implement lockdown measures to prevent the spread of the virus.

According to a statement by STB, the country saw a decline in both visitor arrivals and tourism receipts in 2020.

“Visitor arrivals (VA) fell by 85.7 per cent in 2020 to reach 2.7 million visitors (nearly all from the first two months of 2020), while tourism receipts (TR) declined by 78.4 per cent to S$4.4 billion in the first three quarters of 2020,” it explains.

During the pandemic, travel and tourism industry players also participated in the effort to fight the COVID-19. For example, hotels offered their properties for various accommodation purposes, including Government Quarantine Facilities, Swab Isolation Facilities and Stay-Home Notice Dedicated Facilities (SDFs).

In November 2020, e27 published a feature on how local and global tech startups are working with businesses to prepare for the comeback of the travel and tourism industries.

“The tourism environment is increasingly complex. Our industry stakeholders are facing technological disruptions, fast-changing visitors’ needs and high expectations. Manpower constraints, particularly in Singapore, further compound the challenges,” Poh Chi Chuan, Acting Chief Technology Officer at STB, explained the challenges that the industry faces.

Image Credit: ©jeromequek/123RF.COM

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