A new scam targeting supermarket customers is circulating, asking people to pay a small fee in exchange for a $250 Woolworths voucher.
The email pretends to come from a regional manager of the recipient’s local Woolworths, and has the correct name, address, and even suburb of the person.
It offers a grocery voucher but to have it activated the recipient needs to enter credit card details to pay a processing fee.
Those who’ve fallen for the scam and filled out the form then find multiple amounts charged to their credit card.
The Australian Competition and Consumer Commission said it has received 176 reports of Woolworths email scams so far this year, with losses of $1,728.
Of those 176 reports, 20 were the same email scam.
The supermarket chain has urged customers to remain vigilant and says they would never request personal details or credit card information via email.
“This is not an authorised message from Woolworths and is not affiliated with us in any way,” a Woolworths spokesperson said.
“As always, we encourage our customers to be vigilant of online and text phishing scams, which seek to imitate well-known brands to collect personal information.
“We never ask our customers for their personal or banking details in unsolicited communications.
“We report scams to the ACCC’s SCAMWatch and regularly update our Scam Alerts page on our website to help keep customers secure online. “