Bunnings Warehouse has been named the nation’s top online retailer.
The home improvements giant took out the top spot in Power Retail’s Australia’s Top 100 Online Retailers, praised for how it adapted to Australians wanting to take up some home improvements during lockdown.
Supermarket giant Woolworths was next on the list, followed by discount retailer Kmart.
Power Retail said: “Bunnings Warehouse was a major winner online from COVID-19, with a massive leap in traffic and sales that propelled Bunnings ahead of the supermarket duopoly for the first time ever.
“A laggard to online, Bunnings most definitely arrived and then some in 2020, with click and collect plus its marketplace offering seeing an enormous surge.”
Making up the list of top online retailers were Coles, Kogan, Catch, Target, Chemist Warehouse, Officeworks and JB Hi-Fi.
Power Retail helps online retailers and industry suppliers improve performance and profit.
Managing director Grant Arnott said coronavirus forced more Australians online than ever before and retailers had had to adapt.
“Retailers that led the charge, including Bunnings, JB Hi Fi and Officeworks, did well because they learnt to diversify their networks and not just rely on one channel for success,” he said.